Communication skills are essential for any human being. It’s what allows us to share our emotions, thoughts, and ideas with each other.
However, communication isn’t always easy especially when you’re dealing with someone who has a different culture or background than yours.
In this article, I’ll be discussing 10 ways you can improve your verbal communication skills in order to increase the likelihood of having successful interactions with others.
Table of Contents
What are Communication Skills?
Communication skills are the ability to effectively exchange information, thoughts, and ideas in a manner that is understandable. These skills are essential for any profession or setting.
Understanding how you can improve your communication skills is a great first step. By knowing what’s holding you back, you can begin working on solutions that will help you become more effective in your business and personal lives.
Communication skills are essential in any setting, whether it be at home or at work.
The 3 Major Types of Communication Skills
Below is a description of the 3 major types of communication skills:
- Verbal Communication
Verbal communication is the most common form of human communication and one of the most important. It’s also the most valuable because it can be used to transmit all kinds of information, including emotions and feelings.
Verbal communication involves speaking or writing in words (or symbols). Verbal communication can be formal or informal.
Formal verbal communications are more likely to be used in business settings than informal ones. They can be spoken aloud or written down on paper or on a computer screen.
For example when you send an email message to your boss about how much work you need to be done before Friday morning instead of calling him directly on the phone where he might not hear you very well at all!
Informal verbal communication is more likely to be used in social situations, like when you’re talking with your friends on the phone or during a casual lunch meeting.
- Non-Verbal Communication
Non-verbal communication is the use of body language, facial expressions, and gestures to communicate. It’s not just about what you say, it’s also about how you say it. The way you hold your body or express yourself can reveal a lot about your feelings and intentions.
When communicating with others, it’s important to recognize that they may be reading more into your words than what was actually intended by them.
For example, You say “I’m fine,” but maybe they think that means “I don’t want any help.” Or maybe they don’t realize how much work has been done in order for things to go smoothly between two people who were once friends but now have drifted apart over time and so on!
- Oral Communication
Oral communication is the act of speaking out loud. It can be as simple as saying a few words, or it can be something that lasts for several minutes.
The most important thing to remember when you’re practicing oral communication skills is that everyone has their own way of communicating and learning new things. So don’t try to force yourself into a mold just be yourself!
Here are some steps you can take to improve your oral communication:
- If you’re nervous about speaking in front of others, practice in front of a mirror. This will help you get used to how your voice sounds, as well as how it looks when you talk.
- Think about what you want to say before you start talking. It can be helpful to write down notes beforehand so that they’re easier for people listening to understand and remember.
List of the Ways to Improve Communication Skills
Below is the list of the 10 ways to improve communication skills:
- Become an active listener
- Avoid making an assumption
- Use I statements
- Express emotions in an appropriate manner
- Stay calm during disagreements
- Respect personal space
- Avoid using filler words
- Use proper body language
- Practice assertiveness
- Be Aware of your tone.
10 Ways to Improve Communication Skills
1. Become an Active Listener
As a listener, you are the person who listens to others. You demonstrate your interest in what they have to say and how they feel by being open-minded, receptive, and non-judgmental.
To become an active listener:
- Make eye contact with the speaker at all times; hold their gaze as much as possible without staring or looking away uncomfortably.
- Use body language that demonstrates attentiveness (lean forward slightly).
- Ask questions that clarify points made by speakers so that everyone understands each other clearly and accurately.
Be patient when people are talking. Do not interrupt or put your own point of view forward until they have finished speaking.
If someone has made a mistake, do not correct them unless they ask for your opinion.
2. Avoid making an Assumption
One of the most common mistakes made by people who want to improve their communication skills is making assumptions. Assumptions can lead to miscommunication, and they’re often based on limited information.
For example:
- You assume that everyone at your company has read your email before it was sent out because you don’t know anyone who has ever responded with “I didn’t read your email!”
- You assume that everyone at your company knows what you mean when you say “my team” because everyone else says things like “my team” too (but sometimes not).
You assume that everyone at your company knows what you mean by “my team” because you’ve been using it for a while and have never had anyone say “I don’t know what you mean!”
3. Use I Statements
Use I statements to express feelings.
For example:
- I feel frustrated when you don’t listen to me.
- I feel sad when you are late for our meeting.
- I feel angry when you don’t show up on time
- I feel hurt when you don’t listen to me.
- I feel disappointed when you don’t show up on time.
4. Express Emotions in an Appropriate Manner
- Express emotions in a calm and controlled manner.
- Show that you are listening, not just waiting for your turn to speak.
- Avoid making judgments or criticisms of the other person’s behavior or words; instead, show understanding by asking questions and listening carefully.
- Don’t use sarcasm or blaming language (e.g., “You never clean up after yourself! You always leave things lying around for me to pick up later! I hate it when things like this happen!”).
Instead, try saying something like “This is frustrating because I need those papers now but don’t know where they are until later.”
In addition, avoid making judgments or criticisms of the other person’s behavior or words; instead, show understanding by asking questions and listening carefully.
Don’t use sarcasm or blaming language (e.g., “You never clean up after yourself! You always leave things lying around for me to pick up later! I hate it when things like this happen!”). Instead, try saying something like “This is frustrating because I need those papers now but don’t know where they are until later.”
5. Stay Calm During Disagreements
- Stay calm and avoid being defensive.
- Focus on the facts, not the emotions.
- Try to be empathetic and acknowledge your own feelings as well as those of others, even if they seem unreasonable or wrong-headed (e.g., “I know how you feel about this matter, but I also see that there are reasons why we need to follow certain rules in order for us all to get along better together).
Avoid using the word “but” when you begin a sentence. (e.g., “I know how much you love me, but I can’t give in to your demands because it doesn’t work for me personally…).
Don’t say things like: “You should know better than that!” or “How could you do this to me?
6. Respect Personal Space
Personal space is the area surrounding a person that they regard as psychologically theirs, and you should respect it.
This means that if you’re talking to someone in an intimate setting (such as your kitchen), being too close can make them feel uncomfortable and out of their comfort zone.
You might want to move back from where they are sitting or standing so that there is more distance between both of your bodies, you don’t want this person feeling trapped by having too much physical contact!
In addition, people like having space around them so other people aren’t invading their personal space, this means not interrupting when someone else is talking about something serious with them either verbally or non-verbally (such as through body language).
7. Avoid using Filler Words
Fillers are words that you use when you don’t know what to say. They’re like a crutch, and they can make it difficult for your partner to understand what you’re trying to say.
Here are some examples of filler words:
- I mean, I guess…
- Um, actually…
- Well, I mean…
8. Use proper Body Language
Use proper body language. When you’re communicating with someone, it’s important to use eye contact and other nonverbal cues to show that you’re paying attention and listening attentively.
Studies have shown that if someone makes little eye contact with us, we assume they aren’t interested in what we have to say or think about our ideas.
And if someone doesn’t make eye contact at all, it can feel like they don’t really care about what’s going on around them (and therefore may not be interested in hearing more). So don’t neglect these gestures!
Use your voice when communicating effectively, People are often told how important it is to speak clearly so they can hear each other clearly, but this advice isn’t always helpful when communicating face-to-face without any visual clues as opposed to the written word on paper where might rely solely on written words alone without any accompanying visuals whatsoever such as facial expressions etcetera.
9. Practice Assertiveness
To improve your communication skills, you need to make a conscious effort to be assertive.
Being assertive means that you know your wants and needs, speak up for them when necessary, stand up for yourself when others are speaking over you or trying to change the subject, and are willing to compromise so everyone feels heard.
This is not about being aggressive or rude, it’s about communicating clearly what it is that matters most in life!
Being assertive takes practice and commitment, but it’s also a skill that can be learned.
Here are some suggestions for improving your communication skills:
- Practice being assertive: Use role-playing exercises, role models, and real-life scenarios to help you practice this skill.
- Ask for what you want in a direct way that doesn’t make someone feel bad or guilty. For example: “I would like to go hiking with you on Saturday morning, but I have other plans at noon.”
10. Be Aware of Your Tone
When you’re talking to someone, it’s important to be aware of your tone. If you’re too loud or too soft, they’ll notice and respond accordingly. If you’re angry or happy, they’ll feel the same way about their interaction with you as well.
When it comes to communicating with others in general (not just at work), there are four major categories:
- excited and interested
- bored but professional
- serious but calm
- sarcastic and sarcastic (this is one I’ve never quite understood).
When it comes down to it though, these things don’t really matter much because people tend not to take them personally either way.
If someone has a bad day at work or whatever else may affect them negatively then there’s nothing we can do about that except offer support where possible but otherwise let them vent away privately until whatever issues have been resolved later on down the line.
Frequently Asked Questions:
What are the most common mistakes people make in communication?
The most common mistakes people make in communication are not listening and assuming they know what you mean. Good communicators listen and ask questions. When they don't understand or want more information, they ask for it in a non-threatening way.
How can you become a better listener?
Practice active listening by paraphrasing what the speaker says, and asking probing questions. You can also listen for tone of voice. Nonverbal cues such as facial expressions and body language often reveal true feelings or emotions that are not being verbalized.
Why is it important to be able to communicate effectively?
Communication skills are essential in all areas of life: home, work, school, personal relationships, and any situation where we need to interact with others.
What about someone who doesn't have a lot of experience communicating well?
Anyone can improve their communication skills if they put effort into learning new techniques and practicing them regularly.
We Also Recommend:
- Communication Skills: Complete Guide
- Nonverbal Communication Skills: Complete Guide
- Visual Communication Skills: Complete Guide
- Listening Communication Skills: Complete Guide
- Verbal Communication Skills: Complete Guide.
Conclusion:
Communication is a two-way street. It takes both verbal and non-verbal communication skills to be effective in any situation, from simple conversations to more complex meetings.
By practicing these ten tips over time, you’ll be well on your way toward building better relationships with other people! It’s important to note that the tips above are just some of the many ways you can improve your communication skills.
You might also want to look into other types of non-verbal communication, like body language and facial expressions, which can be very useful when trying to understand what someone else is saying without them actually having to say it.