Unyanzvi hweKukurukurirana Nemashoko: 2023 Complete Guide

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hunyanzvi hwekutaurirana
hunyanzvi hwekutaurirana

Hunyanzvi hwekutaura hwekutaura hwakakosha mune yese yehupenyu hwedu. Aya hunyanzvi akakosha zvakanyanya muhupenyu hwako hwese uye hwehunyanzvi. Muchokwadi, rinenge basa rega rega rinoda hunyanzvi hwekutaura hwekutaura.

Vadzidzi vane hunyanzvi hwekutaura nemuromo vanokosheswa zvakanyanya nevashandirwi. Maererano ne Rubatsiro rweNyika yeMakoreji neVashandirwi (NACE), 69.6% yevashandirwi vanoda vavhoti vane hunyanzvi hwekutaura nekutaura.

Muzvikoro, vadzidzi vangangoda hunyanzvi hwekutaura nemuromo kuti vataure, vagovane mapoinzi avo panguva yehurukuro, uye kuita hurukuro nevadzidzisi vavo nevamwe vadzidzi. Vadzidzisi vanodawo hunyanzvi hwekutaura nemuromo kuti vape ruzivo kuvadzidzi nevanoshanda navo.

Muchinyorwa chino, iwe uchadzidza tsananguro yekutaura nemuromo, mienzaniso yekutaura nemuromo, zvakanakira nekuipira kwekutaura nemuromo, uye nzira dzekuvandudza hunyanzvi hwako hwekutaura.

Chii chinonzi Verbal Communication Skills?

Kukurukurirana nemashoko kunosanganisira kushandiswa kwemashoko anotaurwa kugovera ruzivo nevamwe vanhu. Kunyange zvakadaro, kukurukurirana nemashoko kunogona kusanganisira kushandiswa kwemashoko akanyorwa.

Unyanzvi hwekutaura nemuromo hunosanganisira zvinopfuura kugona kutaura. Zvinosanganisira nzira yaunogamuchira uye kutumira mameseji nemuromo.

Humwe hwehunyanzvi hwekutaura nemuromo hunosanganisira:

  • Kuteerera kwekuita
  • Kutaura zvakajeka uye muchidimbu
  • Kupa mhinduro kana zvichidikanwa
  • Kushandisa mutauro nematauriro akakodzera
  • Kuziva uye kupindura kune zvisiri zvemashoko
  • Kubvumira vanhu kutora pasina kukanganisa
  • Kutaura nechivimbo.

Mhando dzeKutaurirana Kwemashoko

Kune mhando ina huru dzekutaura nemuromo, dzinosanganisira:

  • Kukurukurirana Kwemunhu

Intrapersonal communication imhando yekukurukurirana kunoitika mukati. Nemashoko akapfava, kutaurirana pakati pemunhu kunosanganisira kutaura wega.

  • Intercommunal Communication

Kukurukurirana pakati pevanhu, kunozivikanwawo sekutaurirana kwe-on-one kunoitika pakati pevanhu vaviri. Inogona kunge yakatarisana, parunhare kana kuburikidza nemapuratifomu epamhepo. Murudzi urwu rwekutaurirana, ruzivo rwunogoverwa pakati pevanhu vaviri.

  • Kukurukurirana Kweboka Diki

Kukurukurirana kweboka duku kunoitika apo vanhu vanopfuura vaviri vari kupanana ruzivo. Murudzi urwu rwekutaurirana, munhu wese ane mukana wekutaura nekutaurirana.

  • Kukurukurirana kwevanhu

Kukurukurirana kwevanhu kunoitika apo munhu mumwe (mutauri) anoendesa mashoko kuboka guru revanhu panguva imwe chete. Murudzi urwu rwekukurukurirana, mukurukuri ndiye anonyanya kutaura, uye vateereri vanopiwa mikana yekubvunza mibvunzo.

Ndeipi Mienzaniso Yekutaura Kwemashoko?

Kune mienzaniso yakawanda yekutaurirana nemashoko, kutaura zvazviri, ndiyo nzira inonyanya kushandiswa yekukurukurirana.

Pazasi pane mimwe mienzaniso yekutaurirana nemashoko:

  • Dzvanya misangano
  • Misangano yeBhodi
  • Mishandirapamwe yesarudzo
  • Hurukuro paruzhinji
  • Vhidhiyo musangano
  • manotsi ezwi
  • Foni dzinodairwa
  • Kuparidza mumakereke
  • Zvibvumirano
  • mharidzo
  • Nhaurirano mumafirimu, terevhizheni nezvimwe
  • Dzidziso
  • Kuimba
  • TV kushambadzira nezvimwe.

Zvakanakira Kukurukurirana Nemashoko

Kukurukurirana nemashoko kune zvakawanda zvakanakira, zvimwe zvacho zvinosanganisira:

  • Inobatsira pakuzviratidza

Kukurukurirana nemashoko ndiyo imwe yenzira dzinonyanya kushanda dzekuzvitaura. Iwe unogona nyore kugovera mazano ako, pfungwa, manzwiro, uye zviitiko kuburikidza nekutaura nemashoko.

  • Inochengetedza nguva

Kukurukurirana nemashoko hakudyi nguva. Kugovana ruzivo nemuromo kunochengetedza nguva zvichienzaniswa nekunyora tsamba kana email.

  • Inopa mhinduro pakarepo

Kukurukurirana nemashoko kunogona kuunza mhinduro pakarepo, kusiyana nekunyora kwekunyora. Panguva yemharidzo kana misangano, unogona kubvunza mibvunzo uye kuwana mhinduro ipapo.

  • Zvakadhura

Kukurukurirana nemashoko ndeimwe yenzira dzakachipa dzekukurukurirana. Iwe unogona nyore kuita hurukuro yakatarisana nemumwe waunoshanda naye pasina kushandisa mari.

  • Zvinonyanya kuvanza

Ruzivo rwunogovaniswa nemuromo runogona kuchengetwa sechakavanzika, kunze kwekunge rwarekodhwa.

Semuenzaniso, unogona kuzevezera munzeve yemumwe munhu zviri nyore uye munhu ari padivi pavo haazozive ruzivo rwawakagovera.

Zvakaipa zveKutaurirana Kwemashoko

Kukurukurirana nemashoko kune zvakawanda zvinobatsira asi kunewo zvishoma zvishoma. Hezvino zvinogumira pakutaurirana nemashoko:

  • Inogona kukonzera mhinganidzo dzemutauro

Zvipingamupinyi zvemutauro zvinogona kuitika paunenge uchitaurirana nemunhu asinganzwisisi mutauro wako.

Kukurukurirana nemashoko hakugone kushandiswa paunenge uchitaurirana nemunhu asinganzwisisi mutauro wako, kana zvisina kudaro, zvinozokonzera mutauro.

  • Kusachengeta zvakanaka

Vateereri vako vangasakwanisa kuchengeta mashoko anobudiswa nemashoko anotaurwa kwenguva yakareba.

  • Haipe rekodhi yekusingaperi

Kutaurirana nemuromo hakupi marekodhi ezvekuzoshandiswa mune remangwana kunze kwekunge akarekodhwa. Haikwanise kushandiswa seuchapupu mumatare edzimhosva.

  • Inogona kuvhiringidzwa nyore nyore

Ruzha nezvimwe zvimiro zvokutsausa zvinogona kukanganisa kurukurirano yamashoko nyore nyore.

Somuenzaniso, panguva yemharidzo, foni yomumwe munhu inogona kurira uye ruzha rwefoni runogona kuita kuti zviome kunzwa mukurukuri.

  • Haikodzeri mameseji akareba

Kutaurirana nemuromo hakuna kukodzera kutumira mameseji akareba. Kutaura kurefu kunopedza nguva yakawanda uye kunogona kusabereka nguva zhinji.

Vateereri vako vanogonawo kurasikirwa nokufarira nyore nyore kutaura kusati kwapera.

  • Hazvina kukodzera kutaurirana nevanhu vari kure

Kutaura nemuromo hakuna kukodzera kuendesa mameseji kune vanhu vari kure newe. Shandisa kunyorwa kwakanyorwa kuendesa mameseji kuvanhu vari kure.

Mazano eKuvandudza Kukurukurirana Nemashoko Kunobudirira

Kukurukurirana nemashoko kunoshandiswa munharaunda yese yehupenyu. Saka, zvakakosha kuve nehunyanzvi hwekutaurirana hunoshanda.

Pazasi pane matipi ekuvandudza anoshanda ekutaura hunyanzvi hwekutaura:

1. Gadzirira

Pamberi pekutaura kupi zvako, hurukuro, kana mharidzo, ita shuwa kuti unonzwisisa zvizere musoro wauchataura nezvawo. Kunzwisisa musoro wenyaya kuchakubatsira kunatsa matauriro aunoita nezvemusoro wenyaya.

Iwe unogona kutsvagisa musoro, kunyora pasi mamwe mazano, uye tarisa kana pfungwa dzichienderana nemusoro wenyaya.

2. Funga nezvevateereri vako

Kuti utaure zvinobudirira, unofanirwa kuchengeta vateereri vako mupfungwa uye uzviise munzvimbo yavo.

Unogona kunzwisisa vateereri vako nekufunga zvinotevera:

  • Zvido zvevateereri vako
  • Chiyero chavo chezivo uye ruzivo
  • Inzwi rakakodzera vateereri vako.

Kunzwisisa vateereri vako kuchakubatsira kusvitsa mameseji kwavari nenzira iri nyore kwazvo.

3. Iva akajeka uye muchidimbu

Paunenge uchitaurirana kuburikidza nemashoko anotaurwa, mharidzo yako inofanira kuva yakajeka uye yakapfupika. Vateereri vako vanofanira kukwanisa kunzwisisa meseji yako uye kupindura zvinoenderana.

Iwe unofanirwa kutsvaga nzira yekupa ruzivo rwako mumashoko mashoma. Dzivisa kushandiswa kwemashoko akaoma uye usawedzera ruzivo rusina basa mukutaura kwako.

4. Ngwarira mutauro womuviri wako

Maererano nemutemo wekukurukurirana we7-38-55 waAlbert Mehrabian, 7% yekukurukurirana kunoitika kuburikidza nemashoko anotaurwa, 38% inoitika kuburikidza nezwi uye inzwi, uye 55% yakasara inoitika kuburikidza nemuviri watinoshandisa.

Mutauro wako wemuviri unogona kukanganisa kutaurirana kwako zvisina kunaka kana zvakanaka.

Pese paunenge uri muhurukuro kana uchipa kune vateereri vakawanda, ita zvinotevera:

  • Ramba uchitarisa maziso uye chimiro chakanaka
  • Dzivisa kuyambuka maoko ako kana makumbo
  • Iva wakasununguka; usaomesa muviri wako.

Iwe unofanirwawo kufunga nezvemutauro wevateereri vako. Mutauro wemuviri sekutarisa pasi, kupeta maoko nezvimwe zvinoratidza kushaya hanya. Ukangoona iyi mitauro yemuviri tsvaga nzira yekunangisa kutaura kwako.

5. Taura nechivimbo

Zvakakosha kuratidza chivimbo paunenge uchitaura. Unofanira kuva nechivimbo mumharidzo yauri kuda kugovera.

Kana iwe uchiita seusingatendi mushoko rako, vateereri vako havazotendiwo.

Unogona kuvaka chivimbo nekugadzirira usati waita hurukuro, mharidzo, kana hurukuro. Chaunofanirwa kuita kuburitsa pfungwa huru dzaunoda kutaura nezvadzo.

6. Ngwarira inzwi rako

Iro toni chinhu chakakosha mukutaura nemuromo, toni yako inogona kukanganisa nzira iyo vateereri vako vanoturikira meseji yako.

Iwe unofanirwa kudzivirira kushandisa monotone kana flat toni. Monotone kana kuti flat toni inoratidza kushaikwa kwekufarira uye inogona kuita kuti urasikirwe nevateereri vako.

Pane kudaro, shandisa inzwi reushamwari rinosanganiswa nekunyemwerera pachiso chako, izvi zvichakubatsira iwe kugadzira maonero akanaka uye kuderedza kusadudzira.

7. Dzidzira kunyatsoteerera

Kunyatsoteerera kunokosha pakukurukurirana nemashoko. Kana uri muteereri anoshingaira, uchava mukurukuri akanaka.

Mune chero nzira yekutaura nemuromo, kusanganisira kutaurirana paruzhinji, haufanirwe kunge uri wega munhu ari kutaura. Vateereri vako vanofanira kukwanisa kubvunza mibvunzo.

Kuti uve muteereri anoshingaira, ita zvinotevera:

  • Dzivisa kumhanyira kumhedziso
  • Usapindira
  • Teerera zvizere
  • Ipa mhinduro
  • Dzivisa chero nzira ipi zvayo yekuvhiringidza.

8. Funga usati wataura

Mazwi akataurwa haakwanisi kudzoserwa kumashure kana kugadziriswa, ndosaka zvichikurudzirwa kufunga usati wataura.

Pese apo vateereri vako vanobvunza mibvunzo, iwe unofanirwa kutora nguva yako yekufunga usati wapindura. Iwe unofanirwa kuve nechokwadi chekuti mhinduro yako ndeyechokwadi uye yakarongeka muchirevo chakajeka uye chipfupi.

9. Dzivisa kushandisa mazwi anozadza

Panguva yemharidzo kana hurukuro paruzhinji, dzivisa mazwi anozadza sekuti “um,” “ah,” “se,” “hongu,” “saizvozvo” etc

Kuwanda kwemazwi anozadza kunogona kuita kuti urasikirwe nehanya nevateereri vako. Vateereri vako vangafunga kuti hauzivi zvauri kutaura nezvazvo. Pane kushandisa mazwi anozadza funga kufemereka.

10. Dzidzira

Unyanzvi hwose hunoda kudzidzira, kusanganisira unyanzvi hwekukurukurirana. Shandisa ese matipi 9 muhurukuro dzako dzemazuva ese kuti uvandudze hunyanzvi hwako hwekutaura.

Iwe unogona kudzidzira pamberi pegirazi, kana pamberi pemhuri yako neshamwari. Vabvunze kuti vanofungei nezvekuita kwako.

Tinokurudzirawo:

mhedziso

Kukurukurirana nemashoko ndiyo imwe yenzira dzinoshandiswa pakukurukurirana, kunyanya mumamiriro ezvinhu asina kurongwa. Inofungidzirwawo senzira yekare yekukurukurirana.

Kunze kwepamusoro maGPAs, Vashandirwi vanokwezvwa nehunyanzvi hwekutaura. Kunze kwehunyanzvi hwekutaura hwakanyorwa, hunyanzvi hwekutaura hwekutaura huri pakati pehunyanzvi hwekutaurirana hunofanirwa kuwedzerwa kuCV yako kana Resume.

Tasvika kumagumo echinyorwa chino, wakawana chinyorwa ichi chichibatsira here? Kwakanga kuri kuedza kukuru. Tizivise pfungwa dzako muChikamu Chekutaura pazasi.