Izakhono zoNxibelelwano ngoNxibelelwano: 2023 Gqibezela iSikhokelo

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izakhono zonxibelelwano ngomlomo
izakhono zonxibelelwano ngomlomo

Izakhono zokunxibelelana ngomlomo zibalulekile kuzo zonke iinkalo zobomi bethu. Ezi zakhono zibaluleke kakhulu kubomi bakho bobuqu kunye nobungcali. Ngapha koko, phantse yonke imisebenzi ifuna izakhono zonxibelelwano zomlomo.

Abafundi abanezakhono zonxibelelwano zomlomo baxatyiswa kakhulu ngabaqeshi. Ngokutsho kwe Uncedo lukaZwelonke lweeKholeji nabaqeshi (NACE), I-69.6% yabaqeshi ifuna abaviwa abanezakhono zonxibelelwano zomlomo.

Ezikolweni, abafundi banokufuna izakhono zokunxibelelana ngomlomo ukuze benze iinkcazo-ntetho, babelane ngeengongoma zabo ngexesha leentetho, kwaye babandakanyeke kwiincoko nootitshala kunye nabanye abafundi. Ootitshala nabo bafuna izakhono zokunxibelelana ngomlomo ukuze badlulisele ulwazi kubafundi kunye nabalingane babo.

Kweli nqaku, uya kufunda inkcazo yonxibelelwano lomlomo, imizekelo yokunxibelelana ngomlomo, iingenelo kunye nokungeloncedo konxibelelwano lomlomo, kunye neendlela zokuphucula izakhono zokunxibelelana ngomlomo.

Yintoni iZakhono zoNxibelelwano ngoMlomo?

Unxibelelwano ngomlomo luquka ukusetyenziswa kwamagama athethwayo ukwabelana ngolwazi nabanye abantu. Nangona, unxibelelwano lomlomo lungabandakanya ukusetyenziswa kwamagama abhaliweyo.

Izakhono zokunxibelelana ngomlomo zibandakanya ngaphezu kokuthetha. Ziquka indlela ofumana ngayo kunye nokuhambisa imiyalezo ngomlomo.

Ezinye zezakhono ezisebenzayo zokunxibelelana ngomlomo ziquka:

  • Ukumamela okusebenzayo
  • Ukuthetha ngokucacileyo nangokufutshane
  • Ukunika ingxelo xa kuyimfuneko
  • Ukusebenzisa ulwimi kunye nethoni efanelekileyo
  • Ukuchonga nokuphendula kwiimpawu ezingezizo ezomlomo
  • Ukuvumela abantu ukuba bathathe ngaphandle kokuphazamisa
  • Ethetha ngokuzithemba.

Iindidi zoNxibelelwano lwaMazwi

Zine iindidi eziphambili zonxibelelwano lomlomo, eziquka:

  • Unxibelelwano lwangaphakathi

Unxibelelwano lwangaphakathi luhlobo lonxibelelwano olwenzeka ngaphakathi. Ngamazwi alula, ukunxibelelana phakathi komntu siqu kubandakanya ukuthetha nawe.

  • NoLwazi loNxibelelwano

Unxibelelwano phakathi kwabantu, okwakwaziwa njengonxibelelwano lomntu omnye lwenzeka phakathi kwabantu ababini. Isenokuba ubuso ngobuso, kwifowuni okanye ngamaqonga e-intanethi. Kolu hlobo lonxibelelwano, kwabelwana ngolwazi phakathi kwabantu ababini.

  • Unxibelelwano lweQela eliNcinci

Unxibelelwano lwamaqela amancinci lwenzeka xa abantu abangaphezu kwesibini besabelana ngolwazi. Kolu hlobo lonxibelelwano, wonke umntu unethuba lokuthetha nokusebenzisana omnye nomnye.

  • Unxibelelwano loluntu

Unxibelelwano loluntu lwenzeka xa umntu omnye (isithethi) ehambisa ulwazi kwiqela elikhulu labantu ngaxeshanye. Kolu hlobo lonxibelelwano, isithethi sithetha kakhulu, kwaye abaphulaphuli banikwa amathuba okubuza imibuzo.

Yeyiphi iMizekelo yoNxibelelwano ngoNxibelelwano?

Kukho imizekelo emininzi yonxibelelwano ngomlomo, enyanisweni, yeyona ndlela isetyenziswayo yonxibelelwano.

Ngezantsi kukho imizekelo yonxibelelwano ngomlomo:

  • Cofa iinkomfa
  • Iintlanganiso zeBhodi
  • Amaphulo onyulo
  • Iintetho zoluntu
  • Ingqungquthela yevidiyo
  • Amanqaku elizwi
  • Iifowuni zokufowuna
  • Ukushumayela eziCaweni
  • Iingxoxo
  • iintetho
  • Ingxoxo kwiifilimu, iinkqubo zeTV njl
  • I zifundo
  • Ukucula
  • Iintengiso zeTV njl.

Izinto eziluncedo zoNxibelelwano ngamazwi

Ukunxibelelana ngomlomo kuneengenelo ezininzi, ezinye zazo ezibandakanya:

  • Inceda ekuvezeni imvakalelo yakho

Ukunxibelelana ngamazwi yenye yezona ndlela zisebenzayo zokuzibonakalisa. Ungabelana ngokulula ngezimvo zakho, iingcinga, iimvakalelo kunye namava ngonxibelelwano lomlomo.

  • Igcina ixesha

Ukunxibelelana ngamazwi akutyi ixesha. Ukwabelana ngolwazi ngomlomo konga ixesha xa kuthelekiswa nokubhala ileta okanye i-imeyile.

  • Inika ingxelo ekhawulezileyo

Unxibelelwano ngomlomo lunokuvelisa impendulo ekhawulezileyo, ngokungafaniyo nonxibelelwano olubhaliweyo. Ngexesha leentetho okanye iintlanganiso, unokubuza imibuzo kwaye ufumane iimpendulo ngoko nangoko.

  • Ayibizi kakhulu

Ukunxibelelana ngamazwi yenye yezona ndlela ziphantsi zonxibelelwano. Unokuba nencoko yobuso ngobuso nomntu osebenza naye ngaphandle kokuchitha nesenti.

  • Ifihlakele ngakumbi

Ulwazi ekwabelwana ngalo ngomlomo lungagcinwa njengemfihlo, ngaphandle kokuba lubhaliwe.

Umzekelo, unokusebeza ngokulula endlebeni yomnye umntu kwaye umntu osecaleni kwakhe akayi kulwazi ulwazi owabelane ngalo.

Ukungalungi koNxibelelwano ngamazwi

Unxibelelwano lomlomo luneenzuzo ezininzi kodwa lukwanazo nemida embalwa. Nantsi imida yonxibelelwano ngomlomo:

  • Inokubangela imiqobo yolwimi

Imiqobo yolwimi inokwenzeka xa unxibelelana nomntu ongaluqondiyo ulwimi lwakho.

Unxibelelwano ngomlomo alunakusetyenziswa xa unxibelelana nomntu ongaluqondiyo ulwimi lwakho, kungenjalo, oko kuya kubangela umqobo wolwimi.

  • Ukugcinwa kakubi

Abaphulaphuli bakho basenokungakwazi ukugcina inkcazelo edluliselwa ngamazwi athethwayo ixesha elide.

  • Ayiboneleli ngerekhodi esisigxina

Unxibelelwano lomlomo aluboneleli ngeerekhodi ukuze zisetyenziswe kwixesha elizayo ngaphandle kokuba zirekhodwe. Ayinakusetyenziswa njengobungqina kumatyala asemthethweni.

  • Inokuphazamiseka ngokulula

Ingxolo nezinye iindlela zokuphazamisa ngokulula zinokuyigqwetha intetho yomlomo.

Ngokomzekelo, ebudeni bentetho, ifowuni yomnye umntu inokukhala yaye nesandi sefowuni sinokwenza kube nzima ukusiva isithethi.

  • Ayilungelanga imiyalezo emide

Unxibelelwano ngomlomo alufanelekanga ukuthumela imiyalezo emide. Iintetho ezinde zidla ixesha elininzi kwaye zisenokungabi namveliso ngamaxesha amaninzi.

Abaphulaphuli bakho banokuphelelwa ngumdla ngokulula ngaphambi kokuphela kwentetho.

  • Ayilunganga ukunxibelelana nabantu abakude

Unxibelelwano ngomlomo alufanelekanga ukuhambisa imiyalezo kubantu abakude nawe. Sebenzisa unxibelelwano olubhaliweyo ukuhambisa imiyalezo kubantu abakude.

Iingcebiso zokuphucula unxibelelwano lwamazwi olusebenzayo

Unxibelelwano ngamazwi lusetyenziswa phantse kuzo zonke iinkalo zobomi. Ngoko ke, kubalulekile ukuba nezakhono zonxibelelwano ezisebenzayo.

Ngezantsi kukho iingcebiso zokuphucula izakhono zokunxibelelana ngomlomo:

1. Zilungiselele

Ngaphambi kwayo nayiphi na intetho, incoko, okanye intetho, qiniseka ukuba uyasiqonda ngokupheleleyo isihloko oza kuthetha ngaso. Ukuqonda isihloko kuya kukunceda uphucule indlela othetha ngayo ngesihloko.

Unokuphanda isihloko, ubhale phantsi ezinye iingcamango, kwaye ukhangele ukuba iingcamango ziyahambelana nesihloko.

2. Qwalasela abaphulaphuli bakho

Ukunxibelelana ngokufanelekileyo, kufuneka ugcine abaphulaphuli bakho engqondweni kwaye uzibeke kwindawo yabo.

Unokubaqonda abaphulaphuli bakho ngokuqwalasela le miba ilandelayo:

  • Iimfuno zabaphulaphuli bakho
  • Inqanaba labo lolwazi namava
  • Ithoni efanelekileyo kubaphulaphuli bakho.

Ukuqonda abaphulaphuli bakho kuya kukunceda ukuba udlulisele imiyalezo kubo ngendlela elula kakhulu.

3. Cacisa kwaye ube mfutshane

Xa unxibelelana ngamazwi, umyalezo wakho kufuneka ucace kwaye ube mfutshane. Abaphulaphuli bakho kufuneka bakwazi ukuqonda umyalezo wakho kwaye baphendule ngokufanelekileyo.

Kufuneka ufumane indlela yokubonisa ulwazi lwakho ngamagama ambalwa. Kuphephe ukusebenzisa amagama antsokothileyo kwaye ungongezi ulwazi olungenamsebenzi kwintetho yakho.

4. Lumkela ulwimi lwakho lomzimba

Ngokomgaqo wonxibelelwano ka-Albert Mehrabian we-7-38-55, i-7% yonxibelelwano lwenzeka ngamazwi athethiweyo, i-38% yenzeka ngethoni kunye nelizwi, kwaye i-55% eseleyo yenzeka ngomzimba esiwusebenzisayo.

Ulwimi lwakho lomzimba lunokuthi lube nefuthe kunxibelelwano lwakho olubi okanye olulungileyo.

Ngalo lonke ixesha ukwincoko okanye unikezela kubaphulaphuli abaninzi, yenza oku kulandelayo:

  • Gcina unxibelelwano lwamehlo kunye nokuma okulungileyo
  • Kuphephe ukunqumla iingalo okanye imilenze yakho
  • Phumla; musa ukuwenza lukhuni umzimba wakho.

Kufuneka ucinge ngolwimi lomzimba lwabaphulaphuli bakho. Ulwimi lomzimba olufana nokujonga phantsi, ukusonga iingalo njalo njalo kubonisa ukungabi namdla. Nje ukuba uqaphele ezi lwimi zomzimba fumana indlela yokunonga intetho yakho.

5. Thetha ngokuzithemba

Kuyimfuneko ukubonisa ukuzithemba ngelixa uthetha. Kufuneka ube nentembelo kumyalezo oza kuwabelana ngawo.

Ukuba uvakala ngathi awukholelwa kumyalezo wakho, abaphulaphuli bakho abayi kukholelwa nabo.

Unokwakha ukuzithemba ngokulungiselela ngaphambi kokuba ubandakanyeke kwiincoko, iintetho, okanye iintetho. Okufuneka ukwenze kukugxininisa iingongoma eziziintloko ofuna ukuthetha ngazo.

6. Yilumkele ithoni yakho

Ithoni yinto ebalulekileyo kunxibelelwano lomlomo, ithoni yakho inokuchaphazela indlela abaphulaphuli bakho abatolika ngayo umyalezo wakho.

Kufuneka ugweme ukusebenzisa i-monotone okanye ithoni ecaba. I-monotone okanye ithoni ethe tyaba ibonisa ukunqongophala komdla kwaye inokukwenza ulahlekelwe yingqalelo yabaphulaphuli bakho.

Endaweni yoko, sebenzisa ithoni enobubele edityaniswe noncumo ebusweni bakho, oku kuya kukunceda wenze umbono olungileyo kwaye unciphise ukutolika ngendlela engafanelekanga.

7. Ziqhelise ukumamela ngokukhawuleza

Ukuphulaphula ngenkuthalo yinxalenye ebalulekileyo yonxibelelwano lomlomo. Ukuba ungumphulaphuli okhutheleyo, uya kuba sisithethi esilungileyo.

Kuyo nayiphi na indlela yonxibelelwano ngomlomo, kubandakanywa nonxibelelwano loluntu, akufanele ube nguwe wedwa umntu othethayo. Abaphulaphuli bakho bafanele bakwazi ukubuza imibuzo.

Ukuze ube ngumphulaphuli okhutheleyo, yenza oku kulandelayo:

  • Kuphephe ukutsibela kwisigqibo
  • Musa ukuphazamisa
  • Nika ingqalelo epheleleyo
  • Nika ingxelo
  • Kuphephe naluphi na uhlobo lokuphazamiseka.

8. Cinga ngaphambi kokuba uthethe

Amagama athethiweyo akanakubuyiselwa okanye alungiswe, kungoko kububulumko ukucinga phambi kokuba uthethe.

Nanini na xa abaphulaphuli bakho bebuza imibuzo, kufuneka uthathe ixesha lakho ucinge ngaphambi kokuba uphendule. Kufuneka uqiniseke ukuba impendulo yakho ichanekile kwaye icwangciswe kwingxelo ecacileyo necacileyo.

9. Kuphephe ukusebenzisa amagama azalisa

Ngexesha leentetho okanye iintetho zikawonke-wonke, waphephe amagama anjengathi “um,” “ah,” “njenga,” “ewe,” “ngoko” njl.

Amagama amaninzi apheleleyo anokukwenza ulahlekelwe yingqalelo yabaphulaphuli bakho. Abaphulaphuli bakho basenokucinga ukuba abayazi into oyithethayo. Endaweni yokusebenzisa amagama azalisekileyo cinga ngokuphefumlela phezulu.

10. Zenza

Zonke izakhono zifuna ukuziqhelanisa, kuquka nezakhono zonxibelelwano. Sebenzisa zonke iingcebiso ezili-9 kwiingxoxo zakho zemihla ngemihla ukuphucula izakhono zakho zokunxibelelana ngomlomo.

Unokuziqhelanisa phambi kwesibuko, okanye phambi kosapho lwakho kunye nabahlobo. Babuze ukuba bacinga ntoni malunga nokusebenza kwakho.

Sincoma kwakhona:

isiphelo

Unxibelelwano ngomlomo yenye yezona ndlela zisetyenziswayo zonxibelelwano, ngakumbi kwiimeko ezingacwangciswanga. Ikwathathwa njengeyona ndlela indala yonxibelelwano.

Ngaphandle kwee-GPA eziphezulu, abaqeshi banomdla kwizakhono zokunxibelelana ngomlomo. Ngaphandle kwezakhono zonxibelelwano ezibhaliweyo, izakhono zokunxibelelana ngomlomo ziphakathi kwezakhono zonxibelelwano ezibalulekileyo ekufuneka zongezwe kwi-CV yakho okanye kwi-Resume.

Ngoku sifike esiphelweni seli nqaku, ngaba ulifumene liluncedo eli nqaku? Yayingumzamo omkhulu. Sazise iingcinga zakho kwiCandelo lamagqabaza ngezantsi.