Unyanzvi hwekukurukurirana hunoonekwa sehumwe hunonyanya kukosha unyanzvi hunyoro - unyanzvi hwakapfava unyanzvi hune chokuita nekushanda kwaunoita uye kushamwaridzana nevamwe vanhu.
Unyanzvi uhwu hunonyanya kudiwa nevashandirwi. Zviverengero zvine izvo kuti 93% yevashandirwi vanoda kuona hunyanzvi hunyanzvi pane yavo yekutanga.
Kukudziridza hunyanzvi hwekutaura kunoita basa rakakosha muhupenyu hwedu pachedu uye nehunyanzvi. Hapana kutaurirana kunoshanda kunze kwekunge uine hunyanzvi uhu.
Mugwaro rino, tichakurukura zvinorehwa neunyanzvi hwekutaura, zviratidzo zvekusagona kutaura zvakanaka, mabhenefiti eunyanzvi hwekutaurirana, maC7 eunyanzvi hwekutaura hunoshanda, mhando dzeunyanzvi hwekutaura, uye mavandudzo ako ekutaura.
Zviri Mukati
Ndeapi hunyanzvi hwekutaurirana?
Kukurukurirana inzira yekutumira nekugamuchira ruzivo kana mameseji uye inogona kuva yemunhu-pamwe kana pakati peboka revanhu.
Hunyanzvi hwekukurukurirana kugona kugovera nekugamuchira marudzi akasiyana eruzivo. Ndihwo humwe hweunyanzvi hwakakosha hwekudyidzana.
Ndezvipi zviratidzo zvekusagona kutaura zvakanaka?
Unyanzvi hwako hwekutaura hunoda kuvandudzwa kana uine humwe hwehunotevera hunhu:
- Kudimburira mumwe munhu paanenge achitaura
- Kusagona kuteerera zvakanaka
- Kutaura zvakanyanya
- Kusaonana nemaziso
- Kubvunza mibvunzo panguva isina kufanira
- Kusabvunza mibvunzo yakakodzera
- Kunyanya kushandiswa kwemazwi fillers
- Kunyanya kuisa pfungwa pamukurukuri panzvimbo peshoko
- Kuita fungidziro
- Zvinotsausa
- Kusateerera kune zvisiri zvemashoko
- Kusavimbika pakutaura
- Kufunga zvokutaura kana mumwe munhu achitaura newe.
- Kutaura pasina kufunga
- Kutumira mameseji akasanganiswa - kana zvisiri zvekutaura zvisingaenderane neshoko (rinotaurwa) rinotaurwa
- Hazvina kujeka uye kupfupika.
Kana iwe wakaona chimwe chezviratidzo izvi paunotaurirana nevanhu, saka iwe hauna hunyanzvi hwekutaura. Asi usazvinetse, kungofanana nehumwe hunyanzvi, hunyanzvi hwekutaura hunobudirira hunogona kuvandudzwa nekuvandudzwa.
Ndeapi ma7 C eKukurukurirana Kunobudirira?
Iyo 7 C's yekutaurirana inopa chinyorwa chekuona kuti meseji kana ruzivo rwakavakwa zvakanaka.
Pazasi pane 7 C's yeKukurukurirana:
- Zvakajeka:
Iyo meseji inofanirwa kuve yakajeka uye iri nyore kunzwisisa, unogona kuzadzisa izvi nekushandisa mazwi ari nyore. Iye anogamuchira anofanira kukwanisa kuona zviri nyore chinangwa chemeseji yako.
- Muchidimbu:
Mharidzo yacho inofanira kuva muchidimbu kureva kuti rambai muchinamira pane imwe pfungwa uye muite iri pfupi. Dzivisa mitsara yakareba uye edza kutumira mameseji ako nemazwi mashoma.
- Rakarurama:
Iro meseji inofanirwa kuve yechokwadi kureva kuti inofanirwa kunge iri yechokwadi uye isina kukanganisa. Hapafanirwe kuve nekukanganisa kwegirama kana zviperengo.
- Zvose:
Iyo meseji inofanirwa kunge yakakwana kureva kuti inosanganisira ruzivo rwese rwunodiwa rwunodiwa nemugamuchiri. Dzivisa kusanganisira ruzivo rusina basa.
- Akanaka
Mharidzo inofanira kuva neruremekedzo, kureva kuti inofanira kuratidza ruremekedzo rweanotumira kumunhu anenge achigamuchira. Mashoko eruremekedzo haana divi raakarerekera zvachose.
- Kongiri
Mharidzo yacho inofanira kuva yechokwadi kureva kuti yakananga uye yakavakirwa pachokwadi chakasimba kubva kunzvimbo dzinovimbika. Concrete meseji yakanangana, yakajeka, uye inotsigirwa nechaiyo chokwadi uye manhamba.
- Funga nezve:
Iyo meseji inofanirwa kuve ine huchenjeri kureva kuti unofanirwa kufunga nezve ruzivo rwevateereri vako, kumashure, mafungiro nezvimwe
Mhando dzeUnyanzvi Hwekutaura
Kune marudzi mashanu makuru ehunyanzvi hwekutaura, anoti:
- Unyanzvi hwekutaurirana
- Unyanzvi hwekutaura pasina kutaura
- Unyanzvi hwekutaura nekunyora
- Unyanzvi hwekutaura hunoonekwa
- Kuteerera unyanzvi hwekutaura.
1. Unyanzvi Hwekutaura Nemashoko
Kutaurirana kwemazwi zvinoreva kushandiswa kwemazwi anotaurwa kuburitsa mashoko. Kunyange zvakadaro, kukurukurirana nemashoko kunogona kusanganisira kushandiswa kwemashoko akanyorwa.
Unyanzvi hwekutaura nemuromo kugona kugamuchira nemazvo uye kutumira meseji nemuromo.
Pazasi pane mimwe mienzaniso yeunyanzvi hwekutaura hwekutaura:
- Kuteerera kwekuita
- Kududza mazwi ako nemazvo
- Kupa mhinduro pazvinenge zvakakodzera
- Kushandisa mutauro wakakodzera, inzwi, uye inzwi
- Ngwarira kune zvisiri zvemashoko
- Kushandisa zvakajairika kutaura mwero; kwete kukurumidza uye kwete kunyanya kunonoka
- Kuteerera vamwe pasina kuvadimburira
- Kutaura nechivimbo.
Mienzaniso yeKutaurirana Kwemashoko inosanganisira:
- Dzvanya misangano
- mishandirapamwe
- Hurukuro paruzhinji
- Foni dzinodairwa
- Zvibvumirano
- mharidzo
- Nhaurirano mumafirimu, zvirongwa zveTV nezvimwe
- Dzidziso
- Misangano yebhodhi.
2. Unyanzvi Hwekutaura Nokutaura
Kutaurirana kusiri kwekutaura inzira yekusvitsa shoko pasina kushandisa mazwi ataurwa kana kunyorwa.
Iyi nzira yekutaura inoshandisa Nonverbal cues sekutarisa maziso, majeti, chinhambwe, chimiro chemunhu, nguva nezvimwe kuendesa mameseji.
Unyanzvi hwekutaura husina kutaura ndiko kugona kudzika uye kutsanangura zvisizvo zvemashoko.
Encoding inoreva kugona kuburitsa mameseji nenzira inogona kududzirwa nemazvo nevanogamuchira.
Decoding inoreva kugona kududzira nemazvo mameseji akavharirwa.
Pazasi pane mimwe mienzaniso yekutaura kusiri kwekutaura:
- Handwave
- Kupeta maoko ako
- Achichonya neziso
- Kutsvedza
- chishongo
- Tattoos
- Mbatya etc
3. Unyanzvi Hwekutaura Nekunyora
Kutaurirana kwakanyorwa zvinoreva kushandiswa kwemazwi akanyorwa kupa mashoko. Ndiyo nzira inonyanya kushandiswa yekutaurirana muzvirongwa zvehunyanzvi.
Unyanzvi hwekutaura hunyorwa kugona kutaura zvinobudirira uchishandisa mazwi akanyorwa.
Kunyorerana kunoshanda kunoda hunyanzvi hunotevera:
- Kushandiswa kwezviratidzo zvakakodzera
- Kugadzira mitsara chaiyo
- Kuziva mitemo yegirama inokosha
- Kushandiswa kwakafanira kwemutauro nematauriro
- Kushandisa mamwe maturusi ekugadzirisa kana software.
Mienzaniso yekurukurirano yakanyorwa inosanganisira:
- MaEmail
- tsamba
- Bulletin
- memos
- Proposals
- Blog blog
- Mameseji ekukurumidza
- Mibvunzo
- Postcards
- Zvishandiso zvekudzidzisa semuenzaniso Ebooks
- Press release etc
4. Unyanzvi Hwekukurukurirana Nemaziso
Kutarisana kwekuona zvinoreva kushandiswa kwezvinhu zvinoonekwa kuburitsa mameseji. Iyi nzira yekutaurirana inowanzo shandiswa mumharidzo, zvemukati zvewebhusaiti, kushambadza, social media posts nezvimwe
Unyanzvi hwekutaura hunoonekwa kugona kuburitsa mameseji uchishandisa zvinoonekwa. Ndiko zvakare kugona kududzira zvinorehwa nemashoko anogamuchirwa nemeso.
Mienzaniso yeVisual communication inosanganisira:
- Slide deck
- Maitiro madhayagiramu
- Mamepu epfungwa
- Mamepu emigwagwa
- Mifananidzo
- Images
- Videos
- maGIF etc
5. Unyanzvi Hwokuteerera Kukurukurirana
Kuteerera kwakasiyana nekunzwa. Kunzwa inzira yekuona ruzha, nepo kuteerera chiito chekushanda nemaune kuti unzwisise manzwi (mameseji) anogamuchirwa.
Kuteerera unyanzvi hwekutaura ndiko kugona kugamuchira uye kududzira nemazvo ruzivo kana mameseji aunounzwa kwauri.
Vanhu vane hunyanzvi hwekuteerera vane hunhu hunotevera:
- Kuteerera pasina kukanganisa
- Ramba wakatarisa mumaziso uye usataure
- Hapana mitongo
- Tsigira mutauri nemashoko anotsigira
- Dzivisa zvinotsausa
- Kuziva zvisizvo zvemashoko.
Zvakanakira Hunyanzvi Hwekukurukurirana Hunobudirira
Hunyanzvi hwekutaura hunobudirira hunoita mabasa mazhinji muhupenyu hwedu, zvese zvepachedu nehupenyu hwehunyanzvi. Pazasi pane mamwe mabhenefiti ehunyanzvi hwekutaura hunoshanda:
1. Zvinogadzira hukama huri nani
Kukurukurirana zvinobudirira kunodzivirira kusanzwisisana uye kukakavara, izvo zvinosimudzira hukama hwakanaka pamunhu uye nehunyanzvi.
Kunyatsoteerera kunoita kuti vanhu vanzwe nekuremekedzwa, izvo zvinozoita kuti pave nehukama huri nani.
2. Inovandudza zvibereko
Kana iwe ukanzwisisa chikamu cheruzivo kana murayiridzo zvakajeka, iwe unogona kunge uchibudirira. Kuwana kunzwisisa kwakajeka kwekuraira kunogona kukubatsira kuti uite zvinobudirira.
Semuenzaniso, Vadzidzi vanodzidzira kuteerera panguva yehurukuro vanozoita zvirinani mubvunzo kana bvunzo.
3. Inopa kujeka
Vatauriri vakanaka vanogona kuendesa mameseji zvakajeka uye muchidimbu.
Uyewo, kana mashoko akataurwa zvinobudirira, mugamuchiri achakurumidza kunzwisisa chinangwa chawo.
4. Inodzivirira nekugadzirisa kusawirirana
Nguva zhinji, kusawirirana kunomuka nekuda kwekusataudzana zvakanaka. Kugona kutaura zvinobudirira kunoita basa rakakosha mukugadzirisa kusawirirana.
Kukurukurirana kunobudirira kunoderedzawo ngozi dzokududzira zvisizvo, kusanzwisisana, uye kukakavadzana.
5. Inovandudza kushanda pamwe chete
Kukurukurirana kwakanaka kunodiwa kuti mapurojekiti ekubatana abudirire. Nekutaurirana kunoshanda, nhengo dzechikwata dzichakwanisa kutaurirana mazano nemazvo.
6. Wedzera mikana yekuwana basa idzva
Kunze kwemaGPA akakwira, vashandirwi vazhinji vanoda kushandisa vanhu vane hunyanzvi hwekutaurirana.
Maererano National Association of Colleges uye Employers, 73.4% yevashandirwi vanoda mukwikwidzi ane hunyanzvi hwekutaura nekunyora uye 69.6% yevashandirwi vanoda mukwikwidzi ane hunyanzvi hwekutaura nemuromo.
Hunyanzvi hwekutaura hwakanyorwa hwakanaka hunogonawo kukubatsira kugadzira zvikumbiro kana mavara ekuvhara anogona kuhwina basa idzva.
Nzira Dzokuvandudza Unyanzvi Hwako Hwekukurukurirana
Kuve nehunyanzvi hwekutaurirana kwakakosha mune yega yega yehupenyu, kubva pamunhu kusvika kuhupenyu hwehunyanzvi.
Mazano ataurwa pasi apa anogona kubatsira kuvandudza hunyanzvi hwako hwekutaura.
- Funga nezvevateereri vako
- gadzirira
- Iva akajeka uye muchidimbu
- Dzidzira kunyatsoteerera
- Chenjerera kune zvisiri zvekutaura
- Taura mashoko ako nemazvo
- Iva nechivimbo
- Bvunza mibvunzo
- Dzivisa kushandisa jargon
- Dzidzira.
1. Funga nezvevateereri vako
Hapana kutaurirana kunze kwekunge mugamuchiri anyatsonzwisisa mameseji anounzwa. Saka, iwe unofanirwa kugara uchichengeta vateereri vako mupfungwa dzako.
Kuti uite izvi, iwe unofanirwa kufunga nezve zvavanoda, zvavanotarisira, nhanho yeruzivo nezvimwe Iwe unofanirwawo kuona chinangwa chemeseji yako uye wozvisvitsa kwavari nenzira iri nyore kunzwisisa.
2. Gadzirira
Pamberi pekutaura kana mharidzo, ita shuwa kuti unonzwisisa zvizere musoro kana nyaya yauchakurukura.
Tsvagurudza musoro wenyaya, nyora pasi mamwe mazano, uye dzidzira nzira yauchazoendesa mameseji.
3. Iva akajeka uye muchidimbu
Mameseji ese anofanirwa kuve akajeka uye mapfupi, vateereri vako vanofanirwa kunzwisisa zviri nyore mameseji anounzwa.
Ita shuwa kuti unotaura nemazwi akareruka, namatira pane iyo pfungwa, uye usasanganise zvisina basa.
4. Dzidzira kunyatsoteerera
Kuti uve mukurukuri akanaka, unofanira kuva muteereri anoshingaira. Unyanzvi hwekuteerera hunoshanda hunodiwa murudzi rwese rwekutaurirana.
Unofanira kuteerera nguva dzose ndokudzivisa zvinotsausa apo mukurukuri anenge achiri kutaura.
5. Teerera kune zvisiri zvemashoko
Tsvagiridzo inoratidza kuti 55% yekukurukurirana kunoitika kuburikidza nekusataura kutaura. Nonverbal cues sekutarisa ziso, masaini, kumira kwemuviri, chinhambwe nezvimwe zvinokwanisa kuendesa zviuru zvemashoko.
Iwe unofanirwa kugara uchichengetedza kumira kwemuviri kwakakodzera panguva yekukurukurirana, uye kudzivirira kushandiswa kwemutauro wakashata senge wakayambuka maoko, mapendekete akavhiyiwa nezvimwe.
6. Taura mashoko ako nemazvo
Gara uchigadzirisa mataurirwo ako uye dzivisa kutaura nekukasira. Kana usina chokwadi nemataurirwo ezwi, usashandise.
Kana usina chokwadi nezvezvinoreva izwi, usarishandise. Tarisa muduramazwi kuti uone zvinoreva uye mataurirwo emazwi ausingazive.
Unofanirawo kuita kuti kuverenga kuve tsika yekuvandudza mazwi ako. Kuverenga nguva dzose kune zvakawanda zvinobatsira izvo zvinosanganisira kuvandudzwa kwemazwi.
7. Iva nechivimbo
Gara uine hushingi hwekutaura zvaunofunga, kusvika parizvino zvine basa uye zvine musoro. Usanyara kana kutya kupawo chimwe chinhu paunopinda mune chero hurukuro.
Panguva yemharidzo kana hurukuro dzeruzhinji, ita shuwa kuti unotaura nechivimbo, dzivisa kutarisa pasi uye ita chokwadi chekuti unoramba wakatarirana nevateereri vako. Vateereri vako vanogona kusava nechokwadi nekuvimbika kwemeseji yako kana ukasasvitsa meseji nechivimbo.
8. Bvunza mibvunzo
Kana iwe usinganzwisise meseji, unofanirwa kubvunza mibvunzo inojekesa pane kuita fungidziro.
Kana mameseji akasanganiswa atumirwa, unogona kubvunza mibvunzo kuti uwane kujekeswa. Ita shuwa kuti unobvunza mibvunzo panguva yakakodzera; kana mukurukuri apedza kutaura.
9. Dzivisa kushandisa jargon
Usaedza kufadza nemashoko akaoma kunzwisisa kana jargon. Majagoni mazwi akakosha anoshandiswa nenyanzvi mune imwe fundo kana ndima.
Kana munhu wauri kutaurirana naye asiri mundima imwe chete newe, dzivisa kushandisa mutauro. Jargon inogona kukonzera kusanzwisisana.
10. Dzidzira
Kukudziridza unyanzvi hwekutaura hunobudirira hunoda kudzidzira kwakawanda. Unogona kudzidzira nekushandisa matipi ari pamusoro muhurukuro dzako dzezuva nezuva.
Unogonawo kuona mavhidhiyo enyanzvi dzekutaurirana kuti udzidze mamwe matipi.
Tinokurudzirawo:
- Pamusoro 10 Kukosha Kweunyanzvi Hwekunyora
- Pamusoro gumi Kukosha Kwekunyora Essay
- GMAT Chibodzwa Chati: Zvese Kuziva &Mazano Ari nyore Mashandisiro
- MBA Online Mudzidzi Gadhi.
mhedziso
Zvingave padanho repauzima kana nhanho yehunyanzvi, hunyanzvi hwekutaurirana hwakakosha mune yega yega yehupenyu hwedu.
Vadzidzi vane hunyanzvi hwekutaurirana vanonyanya kukwezva kune vashandirwi pane avo vasina.
Kuvandudza kana kuvandudza hunyanzvi hwekutaurirana kuchakubatsira iwe kubatana zvirinani neshamwari dzako, vaunoshanda navo, mukuru, nhengo dzemhuri nezvimwe
Tasvika kumagumo echinyorwa chino, unoona ichi chinyorwa chichibatsira here? Tizivise muChikamu Chekutaura.