Iindlela ezi-10 zokuphucula iZakhono zoNxibelelwano

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2224

Izakhono zonxibelelwano zibalulekile kuye nawuphi na umntu. Yinto esivumela ukuba sabelane ngeemvakalelo zethu, iingcinga, kunye neengcinga zethu omnye komnye.

Noko ke, ukunxibelelana akusoloko kulula ngakumbi xa uqhubana nomntu onenkcubeko okanye imvelaphi eyahlukileyo kuneyakho.

Kweli nqaku, ndiza kuxoxa ngeendlela ezili-10 onokuphucula izakhono zakho zokunxibelelana ngokuthetha ukuze ukwandise amathuba okuba nonxibelelwano oluyimpumelelo nabanye.

Yintoni iZakhono zoNxibelelwano?

uqhagamshelwano Ubuchule bubuchule bokwabelana ngolwazi, iingcinga, kunye neengcinga ngendlela eqondakalayo. Ezi zakhono ziyimfuneko kuwo nawuphi na umsebenzi okanye indawo.

Ukuqonda indlela onokuthi uphucule ngayo izakhono zakho zokunxibelelana linyathelo lokuqala elihle. Ngokwazi ukuba yintoni ekubambezelayo, unokuqalisa ukusebenza kwizisombululo eziza kukunceda usebenze ngakumbi kwishishini lakho nakubomi bakho bobuqu.

Ubuchule bokunxibelelana bubalulekile kuyo nayiphi na imeko, enoba kusekhaya okanye emsebenzini.

Iindidi ezi-3 eziphambili zeZakhono zoNxibelelwano

Ngezantsi yinkcazo yeentlobo ezi-3 eziphambili zezakhono zonxibelelwano:

  • Uluhlu loLwazi

Unxibelelwano lomlomo yeyona ndlela ixhaphakileyo yonxibelelwano lwabantu kwaye yenye yezona zibalulekileyo. Ikwayeyona ixabisekileyo kuba inokusetyenziswa ukusasaza zonke iintlobo zolwazi, kuquka iimvakalelo neemvakalelo.

Unxibelelwano ngomlomo lubandakanya ukuthetha okanye ukubhala ngamagama (okanye iisimboli). Unxibelelwano ngomlomo lunokuba lusesikweni okanye alucwangciswanga.

Unxibelelwano lomlomo olusesikweni lulindeleke ukuba lusetyenziswe kwiindawo zoshishino kunolungekho sikweni. Zinokuthethelelwa ngokuvakalayo okanye zibhalwe phantsi ephepheni okanye kwiscreen sekhompyutha.

Umzekelo xa uthumela umyalezo we-imeyile kumphathi wakho malunga nokuba ungakanani umsebenzi ekufuneka wenziwe phambi koLwesihlanu kusasa endaweni yokuba umtsalele umnxeba ngokuthe ngqo apho asenokungakuva kakuhle kwaphela!

Unxibelelwano lomlomo olungacwangciswanga ludla ngokusetyenziswa kwiimeko zokuhlalisana, njengaxa uthetha nabahlobo bakho emnxebeni okanye kwintlanganiso eqhelekileyo yesidlo sasemini.

  • Unxibelelwano olungasebenzisi magama

Unxibelelwano olungasebenzisi magama kukusebenzisa izimbo zomzimba, inkangeleko yobuso, nezimbo zomzimba ukunxibelelana. Ayisiyonto oyithethayo kuphela, ikwamalunga nendlela oyithetha ngayo. Indlela owubamba ngayo umzimba wakho okanye ozivakalisa ngayo inokutyhila okuninzi malunga neemvakalelo kunye neenjongo zakho.

Xa unxibelelana nabanye, kubalulekile ukuqonda ukuba basenokuba bafunda ngakumbi kumagama akho kunokuba bekucetywe ngabo.

Umzekelo, Uthi “ndiyaphila,” kodwa mhlawumbi bacinga ukuba loo nto ithetha ukuba “andifuni ncedo.” Okanye mhlawumbi abaqondi ukuba mkhulu kangakanani na umsebenzi osele wenziwe ukuze izinto zihambe kakuhle phakathi kwabantu ababini ababekade bengabahlobo kodwa ngoku baye bahlukana ngokuhamba kwexesha njalo njalo!

  • Unxibelelwano ngomlomo

Unxibelelwano lomlomo sisenzo sokuthetha ngokuvakalayo. Isenokuba lula njengokuthetha amagama ambalwa, okanye isenokuba yinto ethatha imizuzu eliqela.

Eyona nto ibalulekileyo ekufuneka uyikhumbule xa usenza izakhono zokunxibelelana ngomlomo kukuba wonke umntu unendlela yakhe yokunxibelelana nokufunda izinto ezintsha. Ngoko ke ungazami ukuzinyanzelela kubumba nje yiba nguwe!

Nanga amanye amanyathelo onokuwathatha ukuphucula unxibelelwano lwakho lomlomo:

  • Ukuba uyoyika ukuthetha phambi kwabanye, qhelisela phambi kwesipili. Oku kuya kukunceda ukuba uqhelane nendlela ilizwi lakho elivakala ngayo, kwanendlela elikhangeleka ngayo xa uthetha.
  • Cinga ngento ofuna ukuyithetha ngaphambi kokuba uqale ukuthetha. Kunokuba luncedo ukubhala amanqaku kwangaphambili ukuze kube lula kubantu abaphulaphuleyo ukuwaqonda nokuwakhumbula.

Uluhlu lweeNdlela zokuPhucula iZakhono zoNxibelelwano

Apha ngezantsi kuluhlu lweendlela ezili-10 zokuphucula izakhono zonxibelelwano:

Iindlela ezi-10 zokuphucula iZakhono zoNxibelelwano

1. Yiba Ngumphulaphuli Okhutheleyo

Njengomphulaphuli, ungumntu ophulaphula abanye. Ubonisa umdla wakho koko bakuthethayo nendlela abavakalelwa ngayo ngokuba nengqondo ephangaleleyo, eyamkelekileyo, nokungagwebi.

Ukuze ube ngumphulaphuli osebenzayo:

  • Mjonge emehlweni isithethi ngalo lonke ixesha; babambe amehlo abo kangangoko banako ngaphandle kokujonga okanye ukukhangela kude ngokungakhululekanga.
  • Sebenzisa ulwimi lomzimba olubonisa ukuthathela ingqalelo (yaya phambili kancinci).
  • Buza imibuzo ecacisa iingongoma ezithethwa zizithethi ukuze wonke umntu aqondane ngokucacileyo nangokuchanekileyo.

Yiba nomonde xa abantu bethetha. Musa ukuphazamisa okanye ubeke imbono yakho phambili de bagqibe ukuthetha.

Ukuba umntu wenze impazamo, musa ukuyilungisa ngaphandle kokuba ucele uluvo lwakho.

2. Kuphephe ukwenza i-Assumption

Enye yezona mpazamo zixhaphakileyo ezenziwa ngabantu abafuna ukuphucula izakhono zabo zokunxibelelana kukwenza uqikelelo. Iintelekelelo zinokukhokelela ekunxibelelaneni kakubi, kwaye zihlala zisekwe kulwazi olulinganiselweyo.

Umzekelo:

  • Ucinga ukuba wonke umntu kwinkampani yakho ufunde i-imeyile yakho ngaphambi kokuba ithunyelwe kuba awumazi nabani na owakhe waphendula ngokuthi "Andizange ndiyifunde i-imeyile yakho!"
  • Ucinga ukuba wonke umntu kwinkampani yakho uyazi ukuba uthetha ukuthini xa usithi "iqela lam" kuba wonke umntu uthetha izinto ezifana "neqela lam" (kodwa ngamanye amaxesha akunjalo).

Ucinga ukuba wonke umntu kwinkampani yakho uyayazi ukuba uthetha ukuthini xa uthi "iqela lam" kuba kudala ulisebenzisa kwaye awuzange ube nomntu othi "Andazi ukuba uthetha ukuthini!"

3. Sebenzisa i-I Statements

Sebenzisa iinkcazo ze-I ukubonisa iimvakalelo.

Umzekelo:

  • Ndiziva ndidanile xa ungandimameli.
  • Ndiba buhlungu xa ufika emva kwexesha kwintlanganiso yethu.
  • Ndiziva ndinomsindo xa ungafiki ngexesha
  • Ndiva kabuhlungu xa ungandimameli.
  • Ndiziva ndidanile xa ungafiki ngexesha.

4. Bonisa iimvakalelo ngendlela efanelekileyo

  • Vakalisa iimvakalelo ngendlela ezolileyo nelawulwayo.
  • Bonisa ukuba umamele, ungalindeli nje ixesha lakho lokuthetha.
  • Kuphephe ukwenza izigwebo okanye ukugxeka ukuziphatha okanye amazwi omnye umntu; kunoko, bonisa ukuqonda ngokubuza imibuzo nokuphulaphula ngenyameko.
  • Musa ukusebenzisa intetho ephoxayo okanye egxekayo (umz., “Awukhe uzicocise! Usoloko ushiya izinto zithe saa ukuze ndizokuthatha kamva! Ndiyacaphuka xa izinto ezinje zisenzeka!”).
    Endaweni yoko, zama ukuthetha into efana no "Oku kuyakhathaza kuba ndifuna la maphepha ngoku kodwa andazi ukuba aphi de kube kamva."

Ukongeza, kuphephe ukwenza izigwebo okanye ukugxeka ukuziphatha okanye amazwi omnye umntu; kunoko, bonisa ukuqonda ngokubuza imibuzo nokuphulaphula ngenyameko.

Musa ukusebenzisa intetho ephoxayo okanye egxekayo (umz., “Awukhe uzicocise! Usoloko ushiya izinto zithe saa ukuze ndizokuthatha kamva! Ndiyacaphuka xa izinto ezinje zisenzeka!”). Endaweni yoko, zama ukuthetha into efana no "Oku kuyakhathaza kuba ndifuna la maphepha ngoku kodwa andazi ukuba aphi de kube kamva."

5. Zola Ngexesha Lokungavisisani

  • Hlala uzolile kwaye uphephe ukuzithethelela.
  • Nikela ingqalelo kwizibakala, kungekhona kwiimvakalelo.
  • Zama ukuba novelwano uze uvume iimvakalelo zakho nezabanye, kwanokuba zibonakala zingekho ngqiqweni okanye zineempazamo (umz., “Ndiyazi indlela ovakalelwa ngayo ngalo mbandela, kodwa kwakhona ndiyabona ukuba kukho izizathu zokuba kufuneka landela imigaqo ethile ukuze sonke sihambelane ngcono kunye).

Kuphephe ukusebenzisa igama elithi “kodwa” xa uqala isivakalisi. (umz., “Ndiyayazi indlela ondithanda ngayo, kodwa andikwazi ukunikezela kwiimfuno zakho kuba ayindisebenzeli mna ngokobuqu…).

Sukuthetha izinto ezinje: "Kufuneka wazi ngcono kunoko!" okanye “Ungayenza njani lento kum?

6. Hlonipha iNdawo yobuqu

Indawo yobuqu yindawo ejikeleze umntu ayijonga njengeyakhe ngokwasengqondweni, kwaye kufuneka uyihloniphe.

Oku kuthetha ukuba xa uthetha nomntu kwindawo esondeleneyo (efana nekhitshi lakho), ukusondelelana kakhulu kunokumenza azive engonwabanga kwaye aphume kwindawo yakhe yokuthuthuzela.

Ungafuna ukubuya umva apho bahleli khona okanye beme khona ukuze kubekho umgama othe kratya phakathi kwemizimba yenu yomibini, awufuni ukuba lo mntu azive evaleleke ngokudibana kakhulu ngokwasemzimbeni!

Ukongeza, abantu bathanda ukuba nesithuba esibangqongileyo ukuze abanye abantu bangangeni kwindawo yabo, oku kuthetha ukungaphazamisi xa omnye umntu ethetha ngento enzulu naye nokuba ngamazwi okanye ngomlomo (njengolwimi lomzimba).

7. Kuphephe ukusebenzisa Amagama Azalisayo

Izigcwalisi ngamagama owasebenzisayo xa ungazi ukuba mawuthini. Bafana nedondolo, yaye banokwenza kube nzima ngeqabane lakho ukuba likuqonde oko uzama ukuthetha.

Nantsi eminye imizekelo yamagama azalisekileyo:

  • Ndiyathetha, ndicinga...
  • Um, ngokwenene...
  • Ewe, ndiyathetha...

8. Sebenzisa uLwimi loMzimba olufanelekileyo

Sebenzisa ulwimi lomzimba olufanelekileyo. Xa unxibelelana nomntu, kubalulekile ukusebenzisa ukudibana kwamehlo kunye nezinye iimpawu ezingezizo ezibonisa ukuba unikele ingqalelo kwaye umamele ngenyameko.

Uphononongo lubonise ukuba xa umntu ejongana nathi kancinci, sicinga ukuba akanamdla kwinto esiyithethayo okanye esicinga ngayo ngezimvo zethu.

Kwaye ukuba umntu akajongani namehlo konke konke, kunokuziva ngathi akakhathali malunga nokuba kuqhubeka ntoni ngakuye (kwaye ke akanakuba namdla wokuva ngakumbi). Ngoko ke musa ukuzihoya ezi ntshukumo!

Sebenzisa ilizwi lakho xa unxibelelana ngokufanelekileyo, Abantu bahlala bexelelwa ukuba kubaluleke kangakanani ukuthetha ngokucacileyo ukuze bave kakuhle omnye komnye, kodwa eli cebiso alisoloko liluncedo xa unxibelelana ubuso ngobuso ngaphandle kwemikhondo ebonakalayo ngokuchasene nebhaliweyo. Igama ephepheni apho linokuxhomekeka kuphela kumagama abhaliweyo ewodwa ngaphandle kwemifanekiso ekhaphayo nayiphi na into efana nenkangeleko yobuso njalo njalo.

9. Ziqhelise ukuzimela

Ukuze uphucule izakhono zakho zokunxibelelana, kufuneka wenze umgudu obonakalayo wokuziqinisa.

Ukuqiniseka kuthetha ukuba uyazazi iimfuno zakho kunye neemfuno zakho, zithethele xa kuyimfuneko, yima ngokwakho xa abanye bethetha ngawe okanye bezama ukutshintsha isifundo, kwaye uzimisele ukuyekelela ukuze wonke umntu azive eviwe.

Oku akuthethi ukuba ndlongondlongo okanye krwada, kukuthetha ngokucacileyo ukuba yintoni eyona nto ibalulekileyo ebomini!

Ukuqiniseka kufuna ukuziqhelanisa nokuzibophelela, kodwa sisakhono esinokufundwa.

Nanga amanye amacebiso okuphucula izakhono zonxibelelwano:

  • Ziqhelanise nokuzithemba: Sebenzisa umthambo wokudlala indima ethile, abantu abayimizekelo, kunye neemeko zokwenyani zobomi ukukunceda uziqhelanise nobu buchule.
  • Buza into oyifunayo ngendlela ethe ngqo engenzi umntu azive kakubi okanye enetyala. Umzekelo: "Ndingathanda ukuhamba nawe ngentsasa yangoMgqibelo, kodwa ndinezinye izicwangciso emini."

10. Yilumkele Ithoni Yakho

Xa uthetha nomntu, kubalulekile ukuba uqaphele ithoni yakho. Ukuba ukhwaza kakhulu okanye uthambile kakhulu, baya kuqaphela kwaye baphendule ngokufanelekileyo. Ukuba unomsindo okanye wonwabile, baya kuziva ngendlela efanayo malunga nokusebenzisana kwabo nawe.

Xa kuziwa ekunxibelelaneni nabanye ngokubanzi (kungekhona nje emsebenzini), kukho iindidi ezine eziphambili:

  • uchulumancile kwaye unomdla
  • udikiwe kodwa ubuchwephesha
  • enzulu kodwa ezolile
  • iphoxile kwaye iyaphoxisa (le yeyona nto ndingazange ndiyiqonde).

Xa kuhla kuyo nangona kunjalo, ezi zinto azinamsebenzi kangako kuba abantu bathambekele ekubeni bangazithatheli buqu nangayiphi na indlela.

Ukuba umntu unosuku olubi emsebenzini okanye nayiphi na enye into enokumchaphazela kakubi akukho nto sinokuyenza ngaloo nto ngaphandle kokubonelela ngenkxaso apho kunokwenzeka kodwa ngenye indlela bavumele ukuba baphume ngasese de nayiphi na imiba isonjululwe kamva emgceni.

Imibuzo ebuzwa qho:

Zeziphi ezona mpazamo zixhaphakileyo ezenziwa ngabantu kunxibelelwano?

Ezona mpazamo zixhaphakileyo ezenziwa ngabantu kunxibelelwano abamameli kwaye bacinge ukuba bayayazi into oyithethayo. Abanxibelelana kakuhle bayaphulaphula kwaye babuze imibuzo. Xa bengaqondi okanye befuna ulwazi olungakumbi, balucela ngendlela engasoyikisi.

Unokuba ngumphulaphuli ongcono njani?

Ziqhelanise nokuphulaphula ngokuthe kratya ngokuchaza oko kuthethwa sisithethi, kwaye ubuze imibuzo evavanyayo. Ungamamela nethoni yelizwi. Iimpawu zobuso kunye nezimbo zomzimba zihlala zityhila iimvakalelo zokwenyani okanye iimvakalelo ezingathethwayo.

Kutheni kubalulekile ukukwazi ukunxibelelana ngokunempumelelo?

Ubuchule bokunxibelelana bubalulekile kuzo zonke iinkalo zobomi: ekhaya, emsebenzini, esikolweni, kulwalamano lobuqu, nakuyo nayiphi na imeko apho kufuneka sinxulumane nabanye.

Kuthekani ngomntu ongenamava amaninzi okunxibelelana kakuhle?

Nabani na unokuphucula izakhono zakhe zokunxibelelana ukuba wenza umgudu ekufundeni iindlela ezintsha nokuziqhelanisa rhoqo.

Sincoma kwakhona:

Isiphelo:

Unxibelelwano lundlela-mbini. Kuthatha zombini izakhono zonxibelelwano ezithethwayo nezingathethwayo ukuba zisebenze kakuhle kuyo nayiphi na imeko, ukusuka kwiincoko ezilula ukuya kwiintlanganiso ezinzima ngakumbi.

Ngokusebenzisa la macebiso alishumi ekuhambeni kwexesha, uya kuba usendleleni eya ekwakheni ubudlelwane obungcono nabanye abantu! Kubalulekile ukuqaphela ukuba iingcebiso ezingentla zezinye zeendlela ezininzi onokuphucula izakhono zakho zokunxibelelana.

Usenokufuna ukujonga ezinye iintlobo zonxibelelwano olungasebenzisi magama, njengolwimi lomzimba kunye nembonakalo yobuso, enokuba luncedo kakhulu xa uzama ukuqonda ukuba uthini omnye umntu ngaphandle kokuba athethe.

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